Monday, 23 January 2017

New Quality Standards for Insulation Companies - NIA can help you to comply

From 1st April strict new national  quality standards will be introduced for cavity wall, external wall, loft insulation and room in roof insulation, as part of PAS2030, which installers will be required to work to.

The National Insulation Association (NIA) is involved in setting these new standards and we are helping our members to ensure they can comply with them by 1st April.

If your company would like our help please contact us about membership today.
Bev Hodson 01525 383313

Sunday, 22 January 2017

NIA statement in response to article in Mail on Sunday – 22/1/2017

Today the Mail on Sunday has run a widely inaccurate and misleading story about cavity wall insulation and the cavity wall insulation industry.

We strongly dispute the findings in the article and Neil Marshall CEO of the NIA has issued the following statement:

“These figures are widely inaccurate as thermal cameras in isolation are ill-equipped to assess the effectiveness of cavity wall insulation and should only be considered as part of a range of inspection measures.

“Cavity wall insulation is very reliable – of the six million households who benefit from the product and hold a CIGA Guarantee only 13,000 have ever reported any problems, a claim rate of just 0.24%.

“Cavity wall insulation is a trusted product and proven to keep homes warm and fuel bills down, with independent research showing it saves families up to £275 a year in energy costs.

“The industry has robust procedures in place to ensure installers are qualified, use approved products and only fit cavity wall insulation in suitable homes.

“In the rare instances things do go wrong, the industry has well-established systems of redress, to ensure consumers get the help they need and deserve.”



  • Thermal imaging in isolation is an inappropriate method of assessing cavity wall insulation.  The IRT data appears to be based on computer analysis of thermal images rather than a detailed study of the property or an intrusive survey.

  • British homes are some of the least energy efficient in Europe, resulting in soaring energy bills, increasing fuel poverty and an increasing reliance on foreign gas imports.

  • Independent research by the Energy Saving Trust has shown that installing CWI in a detached property can result in an annual saving of up to £275.

  • Statistics from CIGA show that, since 1995, they have issued a total of 5,853,184 guarantees across the UK. In the same time period the overall claim rate was just 0.24%, or around 13,000 households.

  • To be compliant with building regulations, CWI can only be installed in adherence to the various controls described below, amongst others:

    • The product itself must be recognised by a certification body, such as the British Board of Agrement (BBA).
    • Surveillance is also undertaken by the BBA to assess and approve installers. This includes carrying out site based assessments and routine surveillance of completed work.
    • The leading industry guarantee provider CIGA also carries out its own additional checks. This ensures that the insulation itself, along with the method of installation, are of the highest standard.
    • Work completed under frameworks, such as the Energy Company Obligation, are also subject to an added layer of independent technical monitoring in addition to the standards described above.

If you require further information please contact the NIA Press Office - Duncan Murray – 

Tuesday, 17 January 2017

NIA welcomes the acquisition of the Green Deal Finance Company

The NIA and its members see the acquisition of the Green Deal Finance Company (GDFC) by Greenstone Finance and Aurium Capital Markets announced on 15th January 2017 as a positive development. It will provide a further option for consumers to finance the purchase of insulation measures to reduce their bills. It is vital that they learn the lessons from the previous Green Deal scheme in order to make the offer as simple and attractive as possible for householders and businesses. We are looking forward to working with the new management team at the GDFC to contribute to this.

Monday, 9 January 2017

Important Announcement for Specifiers of Insulation Works and Companies

PAS2030 which governs the national standards that installers must work to in the installation of energy efficiency measures is currently being revised and a new version will be published at the end of January 2017.

The new PAS2030 will be far more comprehensive and robust than the current one and include the following additional items:

·                The initial assessment of properties for suitability to receive the measures.
·                The system design and design detailing.
·                Specific industry standards and specifications setting out the standards all installers must work to such as the new NIA Specification for installing EWI with fuel burning appliances, Room in Roof Insulation survey form and best practice guide and loft insulation specification.
·                Stricter competency ratios (number of trained operatives) per site.
·                All sub-contractors will need to be PAS2030 accredited as well as the main contractor.

Whilst the improvements to PAS2030 are welcomed, they will only be as effective as the strength of the monitoring and enforcement by the PAS2030 Certification Bodies.

Therefore at the NIA will be adding the requirement for our members to adhere strictly to PAS2030 to our rules of membership.  If we then receive reports/complaints from specifiers of insulation works that an NIA installer member is not complying with PAS2030 we will investigate this and take strong disciplinary action including suspension or expulsion if a breech is discovered.

We would therefore urge specifiers of insulation works including Local Authorities, Housing Associations, Energy Companies, Builders and Architects to choose NIA members to carry out work and incorporate a requirement for NIA membership in their future tenders for insulation projects as this will provide an additional level of assurance and enforcement.

To help specifiers in this regard we have introduced a new ‘Expressions of Interest and Tender Request’ Service whereby if specifiers provide us with details of projects and specifications we will circulate these to our members saving them time and money.

Specifiers interested in the service should contact Bev Hodson 01525 383313

Specifiers can also find details of local NIA installers on our website click HERE

Monday, 19 December 2016

NIA response to the publication of the ‘Each Home Counts’ Review

Following the publication of the report on Friday 16th December 2016, Neil Marshall the CEO of the National Insulation Association (NIA) responded: "The NIA has contributed a significant amount to the review and we were pleased to see that the input we have provided and the work that the NIA and its members is already carrying out to further improve quality and standards has been recognised in the report.  We fully support the review and will be meeting with Peter Bonfield and his team early in the new year to discuss the recommendations and how the NIA and its members can contribute to the implementation of these."

Marshall added: "As the leading trade association for insulation in the UK the NIA and its members is committed to quality and customer service.  Our members meet robust criteria and sign up to a strict code of professional practice, providing householders and specifiers with added reassurance and peace of mind.

"In anticipation of the recommendations of the Review we began work in developing enhanced industry standards and specifications some months ago for insulation measures including Cavity Wall Insulation, External Wall Insulation, Loft Insulation and Room in Roof Insulation which we will be rolling out in 2017."

Tuesday, 8 November 2016

PermaRock announced as headline sponsor

The National Insulation Association’s (NIA) Annual Conference, Gala Dinner and Exhibition will take place on Tuesday 6th December 2016 at the Jurys Inn Hinckley Island Hotel, Leicestershire. This year’s headline sponsor is one of the UK’s leading designers, manufacturers and suppliers of external wall insulation and exterior render systems, PermaRock Products Ltd.

The NIA’s Annual Conference is firmly established in the calendar as a key event for the insulation industry. It promises to be an informative and enjoyable day and evening for everyone again this year, and offers excellent opportunities for participating sponsors.

Neil Marshall, Chief Executive of the NIA commented; “The NIA would like to thank PermaRock for supporting the event as Headline Sponsor together with the other key sponsors. This not only enables us to offer additional items during the day and evening, but also aids in raising the profile of this important event.”

Derek Horrocks, Owner of PermaRock said: "2016 has been an exceptionally turbulent year and with so much happening in the energy efficiency sector, it's essential that the insulation industry has a platform for making its voice heard. The NIA membership has enormous experience and very important things to say about key issues such as fuel poverty, funding mechanisms and practical technical solutions. These are all subjects that demand urgent consideration, so I'm proud to be supporting a conference that gives us an opportunity to raise them for open and constructive discussion."

There are a few remaining sponsorship opportunities available. Interested companies should please contact: Neil Marshall by email without delay.


Friday, 21 October 2016



The National Insulation Association is the leading trade association for insulation measures and companies in the UK and our members include the manufacturers, system designers and installers of cavity wall, external wall, internal wall, loft, roof and floor insulation and draught proofing.

Our members are required to meet our robust membership criteria and work to all appropriate industry standards and abide by our strict code of professional practice.  This means that by choosing an NIA member to carry out the work there is added reassurance and recourse compared to using non NIA members.
As a result an increasing number of specifiers and advice agencies including energy companies, Government Schemes, Local Authorities, Housing Associations and the Energy Saving Trust are choosing and recommending the use of our members.

Important Developments in Quality Standards and Regulations

There are some very significant developments currently taking place in the insulation industry which will impact on quality and standards of workmanship and customer redress which we wanted to bring to your attention.

The independent review of quality and standards in the energy efficiency industry being carried out by Peter Bonfield is due to report shortly however, there is already work being carried out linked to it which will impact on industry standards.

PAS2030 which governs the standards that insulation installers must operate to is currently being revised and a new specification will be published in early 2017.  This will include robust standards and requirements for installers including the assessment of properties to receive insulation measures, the system design, physical installation and handover to the property owner.

We are directly involved in this work and we are developing new industry standards for external wall insulation, cavity wall insulation, room in roof insulation and loft insulation which will be referenced in PAS2030.   We will require all our members to adhere to these new standards and if any of them fail to do so we have the powers to take appropriate disciplinary action.

Find Out More 

Our new standards include industry leading specifications and best practice guides which will provide greater reassurance and recourse to specifiers and householders in the use of NIA members.

We would therefore strongly recommend that specifies and householders use NIA members.  Details of our members can be found on our website

Free Service for Specifiers of Insulation Works

We have introduced a new FREE service to help specifiers find NIA members to work on their projects.

The new’ expressions of interest service allows specifers to provide us with details of their  forthcoming  projects and specifications and we will then issue requests for information and tender requests to our members on their behalf saving time and money.  For more details of the service email